# Inbound & PLG Chat: 15 tools, 5 with an official MCP server > Tools that sit on the receiving end of demand - website chat that qualifies and books a visitor... 15 tools counted, 5 with an official MCP server and 2 free to start. *Markdown twin of the HTML page at the same path. Same content, no navigation, no styling, no scripts. Links below point at other twins. Site map for machines: [llms.txt](../llms.txt). The whole dataset: [directory.json](../data/directory.json).* --- [Directory](../index.md) / [By category](index.md) / Inbound & PLG Chat **14 · inbound-plg-chat** ## Inbound & PLG Chat Tools that sit on the receiving end of demand - website chat that qualifies and books a visitor before a human ever joins, in-app signal tools that turn free-trial usage into a sales-ready account, and the newer wave of AI-SDR-for-inbound entrants trying to do both. The defining tension: this category has an unusually high mortality rate. Of the ten seed tools researched for this file, three (Pocus, Correlated, Toplyne) are confirmed dead or absorbed and two more (Drift, Ultimate.ai) are folded into an acquirer's platform rather than sold standalone - suggesting "PLG signal tool" and "chat widget" were never durable categories on their own, just features that bigger platforms eventually swallowed. - **entries in this file**: 15 - **Official MCP**: 5 - **No MCP found**: 10 - **Free to start**: 2 - **Paid, self-serve**: 3 - **Enterprise only**: 2 - **Gate unknown**: 4 - **Gate not applicable**: 4 Source file: 14-inbound-plg-chat.md · content sha256 6b62f3128ce4efbb... · counts reconciled against tools_recount.py at build time. - [The 5 with an MCP server](../lists/mcp-inbound-plg-chat.md) - [Answer an inbound chat or call](../jobs/answer-inbound-chat.md) - [Book a meeting](../jobs/book-a-meeting.md) - [Score and prioritize leads](../jobs/score-and-prioritize-leads.md) - [Research an account before a call](../jobs/research-account-for-call-prep.md) - [Chili Piper](../tools/chili-piper.md) chilipiper.com Inbound lead routing and meeting-scheduling platform - converts web-form submissions and inbound leads into booked meetings in seconds, with rep-availability and fairness-rule logic. [Official MCP](../mcp/official.md) · [Paid, self-serve](../gates/paid.md) · Cross listed, canonical home is Scheduling & Routing - [Intercom (Fin)](../tools/intercom.md) intercom.com Customer service/helpdesk platform whose "Fin" AI agent resolves support and pre-sales chat conversations autonomously across a website widget, email, and other channels. [Official MCP](../mcp/official.md) · [Paid, self-serve](../gates/paid.md) - [Ada](../tools/ada.md) ada.cx Enterprise AI customer-experience platform (voice, chat, email) that automates inbound support and sales conversations end-to-end. [Official MCP](../mcp/official.md) · [Gate unknown](../gates/unknown.md) - [Endgame](../tools/endgame.md) endgame.io A GTM "context graph" platform that ingests calls, deals, emails, and documents into a queryable knowledge base for AI agents and reps - positioned today as broader account/revenue-intelligence... [Official MCP](../mcp/official.md) · [Gate unknown](../gates/unknown.md) - [Pylon](../tools/pylon.md) usepylon.com "Agentic" B2B customer support platform (Slack, Teams, email, chat, SMS, WhatsApp, phone) where AI agents and humans jointly investigate, resolve, and act on support signals. [Official MCP](../mcp/official.md) · [Gate unknown](../gates/unknown.md) - [Landbot](../tools/landbot.md) landbot.io No-code visual builder for chatbots deployed on websites, WhatsApp, and Messenger, blending rule-based flows with LLM-powered conversation. [No MCP found](../mcp/none-found.md) · [Free to start](../gates/free.md) - [Tidio](../tools/tidio.md) tidio.com Customer-service platform combining live chat, a help desk, and an AI agent ("Lyro") that resolves routine support/sales questions automatically. [No MCP found](../mcp/none-found.md) · [Free to start](../gates/free.md) - [Chatbase](../tools/chatbase.md) chatbase.co No-code AI agent builder for deploying chat/voice/email support-and-sales bots across a website widget and channels like WhatsApp and Slack. [No MCP found](../mcp/none-found.md) · [Paid, self-serve](../gates/paid.md) - [Forethought (now "Forethought AI Agents by Zendesk")](../tools/forethought.md) forethought.ai Omnichannel AI agent ("Solve") that resolves customer support and pre-sales issues across chat, email, voice, and a headless API, trained on a company's past tickets and help-center content. [No MCP found](../mcp/none-found.md) · [Enterprise only](../gates/enterprise-only.md) - [Qualified](../tools/qualified.md) qualified.com Website chat/pipeline-generation platform built for account-based and inbound motions - its "Piper" AI SDR agent engages known target-account visitors in real time, qualifies them, and books meetings, then... [No MCP found](../mcp/none-found.md) · [Enterprise only](../gates/enterprise-only.md) - [Drift](../tools/drift.md) drift.com Conversational-marketing/chat platform (real-time website visitor engagement, lead qualification, meeting booking) that pioneered the "buyer-intent chatbot" category before being acquired. [No MCP found](../mcp/none-found.md) · [Gate unknown](../gates/unknown.md) - [Correlated](../tools/correlated.md) correlated.ai unknown in current form - per the seed list and general market classification, Correlated was a product-usage/PLG-signal tool for identifying product-qualified leads (PQLs); this description could not be... [No MCP found](../mcp/none-found.md) · [Gate not applicable](../gates/n-a.md) - [Pocus](../tools/pocus.md) pocus.com Was a PLG/product-usage-signal platform - AI agents for account prioritization, an "intelligent inbox" for reps, and intent-signal enrichment aimed at turning free-trial/self-serve activity into sales-ready... [No MCP found](../mcp/none-found.md) · [Gate not applicable](../gates/n-a.md) - [Toplyne](../tools/toplyne.md) toplyne.io unknown in current form - per the seed list and general market classification, Toplyne provided product-qualified-lead (PQL) scoring for PLG companies; this description could not be re-verified against a live... [No MCP found](../mcp/none-found.md) · [Gate not applicable](../gates/n-a.md) - [Ultimate.ai (Ultimate)](../tools/ultimate-ai.md) getultimate.ai unknown in current standalone form - was an AI customer-service-automation platform (chatbot/agent resolving support tickets) before being acquired; the product's functionality reportedly continues inside... [No MCP found](../mcp/none-found.md) · [Gate not applicable](../gates/n-a.md)